Enterprise Resource Planning
Enterprise Resource Planning- An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer.
ERP modules may be able to interface with an organization's own software with varying degrees of effort, and, depending on the software, ERP modules may be alterable via the vendor's proprietary tools as well as proprietary or standard programming languages.
An ERP system include software for manufacturing, order entry, accounts receivable and payable, general ledger, purchasing, warehousing, transportation and human resources, E-commerce ,CRM, SCM, Distribution.
ERP software applications are used to improve the performance of organizations' resource planning, management control and operational control.
ERP software is multi-module application software that integrates activities across functional departments, from product planning, parts purchasing, inventory control, product distribution, to order tracking.
ERP vs. CRM and SCM
CRM (Customer Relationship Management) and SCM (Supply Chain Management) are two other categories of enterprise software. The primary goal of ERP is to improve and streamline internal business processes, CRM attempts to enhance the relationship with customers and SCM aims to facilitate the collaboration between the organization, its suppliers, the manufacturers, the distributors and the partners.
ERP Applications- Erp Applications are Module based .ERP software modules include product planning, parts purchasing, inventory control, product distribution, order tracking, finance, accounting and human resources aspects of an organization.
Business Processes - Three levels of Business processes- strategic planning, management control and operational control.
ERP Users - The users of ERP systems are employees of the organization at all levels, from workers, supervisors, mid-level managers to executives.